But in U.N. peacekeeping, most of that data gets put in a filing cabinet, or at best a hard drive. Peacekeeping patrols offer the clearest example of this problem. Typically, a U.N. commander will issue what is called a FRAGO, or fragmentary order—a piece of paper that instructs a military or police subordinate to carry out a specific action, often a patrol. This order will contain crucial information: the composition of the patrol, the route, the time frame and the purpose. Currently, though, the order does not feed into a centralized U.N. peacekeeping database that can be tracked. Instead, some facts about the patrol are included in a general report produced by the U.N., while the rest is often lost to the system, unless typed up on request later. For example, after a recent three-month interval, UNAMID—the joint U.N.-African Union Mission in Darfur—reported that it conducted 2,667 protection patrols in Darfur, while MONUSCO, the U.N. peacekeeping mission in Congo, pointed to 59 standing combat deployments and 492 alerts per month as evidence of its protection impact. Did any of these patrols or deployments save lives? If the data from the fragmentary order fed a constantly updated system that showed U.N. troops arriving minutes after receiving a warning, they might be able to make a case. But as of now, we simply don’t know. The U.N.’s Department of Peace Operations has taken some steps toward better use of data. The Situational Awareness Geospatial Enterprise, or SAGE, in theory has begun to allow peacekeeping to track incidents systematically and begin developing a system of data-driven protection. Other innovations, such as the Comprehensive Performance Assessment System, which is beginning to focus U.N. monitoring and evaluation more on impact, and other new IT platforms are gradually strengthening data collection and may eventually lead to “smart peacekeeping.” And the U.N.’s internal office of oversight has made efforts to track protection responses with the large amounts of data that can be extracted, with great effort, from the system. In some places, like Haiti, tech-driven peacekeeping has already shown promising results. So data can be put to work. But if U.N. peacekeeping is to show that the billions of dollars it spends patrolling war-torn countries does in fact save lives, it should systematically use the cheap and easy tools at its disposal. Transitioning from a paper fragmentary order to an electronic one would be an easy and cheap first step, allowing the U.N. to track its patrols in real time and compare responses to incidents as they are reported. Other steps, such as GPS trackers on U.N. troop vehicles, would build an even more sophisticated picture of when and where the U.N. is acting to carry out its protection mandate. This is already being done for civilians in the U.N., with electronic movement of personnel forms and GPS trackers in civilian vehicles. It would be easy and cheap to apply these simple tools to the troops. Using data to tell a story of U.N. peacekeeping may not be popular. Troops that do not patrol much, or that refuse to leave their barracks during an attack, will have nowhere to hide when the press—and hopefully the secretary-general—comes for them. Many troop contributors may not like the idea of being under the spotlight, but those are almost certainly the underperformers. In contrast, the thousands of peacekeepers who regularly respond to protection threats in a fast, effective manner should welcome this opportunity to showcase their work, as should the secretary-general’s Action for Peacekeeping initiative. With this minimal shift toward smart peacekeeping, the U.N. has an opportunity to show clearly that it does save lives. Adam Day is the head of programs at the United Nations University’s Centre for Policy Research in New York. He previously served for a decade in the U.N., focused on peace operations, political engagement in conflict settings, mediation and protection of civilians.When confronted with the question of whether a peacekeeping operation has prevented a specific threat to civilians, most of the time the U.N. is unable to answer.
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